The purpose of this Patients’ Charter is to explain your Rights and Responsibilities. |
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The goals are:
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- To make your relationship with us a mutually beneficial one.
- To ensure we work as partners in a positive and open relationship with a view to enhancing the effectiveness of the health care process.
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Responsibilities
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- Be frank to your therapists in revealing your medical conditions.
- Co-operate with medical personnel on any mutually agreed treatment plans or procedures.
- Do not request medical personnel to issue incorrect receipts, certificates, or to make incorrect entry into the medical records.
- Be responsible to meet the required fees and charges for the medical services provided to you.
- Follow the rules stipulated by our clinic and respect the rights of others.
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Rights
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- The Right to Information
- The Right to Decision Making
- The Right to Confidentiality
- The Right to Complaint
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